Shashi Muddappa is a highly proficient trainer who brings around 27 years of work experience in various industries. She has widely travelled across the globe and has an excellent understanding of issues related to cultural sensitivity, communication and gender diversity.

Her forte lies in a deep understanding of human psychology and behavioural aspects of people. She is a keen observer of people and situations and very skillfully brings that strength alive in her Communication and Presentation programs.

Here she gives us a few tips on how to start a conversation with unknown and known people.