TERMS OF SERVICE
This document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
For the purpose of these Terms, wherever the context so requires “You“, “Your” or “User” shall mean any natural person who uses the Website for availing the Services or the various Providers. The term “We”, “Us”, “Our”, “TalentEase” shall mean the Company, its employees, and authorised agents that perform any services on the Company’s behalf.
The Website allows Users to connect with Guided Skill Facilitators, Mentors, Coaches and Counselors or other individuals (“Expert(s)“) who provide Training, Mentoring, Coaching and Counselling services.
Use of the Website is available only to persons above the age of 8years. If you are a minor i.e. under the age of eighteen (18) years, you can only access this Website with parental guidance or guidance of a legal guardian. We reserve the right to terminate your membership and refuse to provide you with access to the Website if it is brought to our notice or if it is discovered that you are accessing this Website without parental consent and guidance or consent and guidance of a legal guardian. We will not be liable for any harm caused to you on account of any use of the Website without appropriate parental consent.
These Terms constitute a legally binding agreement between you and TalentEase your access and use of the TalentEase website, through which TalentEase makes its services available. Once the booking and Payment is complete there is an Agreement between you and TalentEase for the Sessions conducted. Information from your end needs to be true and honest and we shall not use or publish the given information by our customers anywhere. The information provided by our Providers will be used on the site as well as for Marketing purposes.
|We look to create a safe environment for the Child, Parent and our Providers.|
Trust is both ways!
|Payment||We may charge for the chat, audio, and/or video based training, mentoring, coaching or counselling sessions. Before availing any such Service, we will apprise the User of the applicable charges for the said Service. In addition to these Terms, a User shall also be bound by the terms (if any) mentioned for specific Service(s). Please note that the charges paid by a customer are only partially refundable. In the event a customer is not satisfied with the Service provided by TalentEase, then they may send a mail to [email protected] TalentEase will review each such mail, on a case to case basis, and may refund part charges paid, if it deems fit.
User(s) can make payments through any of the following available options: Internet Banking, UPIor Debit/ Credit Cards
The User agrees and accepts that all nuances and modalities relating to making payment using Internet Banking/ Debit/Credit Cards (“Virtual Payment Mode”) shall be separately governed by arrangement(s) / terms and conditions between the User and the relevant banks. We shall not be responsible, in any manner whatsoever, for any liability that may arise in relation to the Virtual Payment Modes (including any fraudulent transaction). While availing any of the payment method(s) available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to (a) lack of authorization for any transactions; (b) any payment issues arising out of the transaction or (c) decline of such transaction for any reason. You understand, accept and agree that the payment facility provided us, is neither a banking nor financial service.
Please note the specific refund policy in the event of the following circumstances:
3 Pack/6 Pack/Group/Webinar: Any one of these Sessions is activated from the date of purchase and expires according to its duration. In case, the customer fails to use the services during the period, the session can be shifted to any other period,intimation needs to be given at least 72 hours in advance. The customer agrees and understands that buying a pack or specific session gives the customer a choice from all the different providers we have at TalentEase and in accordance with the time schedule of that provider. All Experts have a predefined session schedule, which might be subject to change. 3 Pack can be terminated once the first Session is complete, not after and a 6 Pack can be terminated once the second session is complete, not after. In both circumstances 50% payment will be refunded.
Appointments (Audio/Video/Face to Face): For any services purchased, the TalentEase team shall send you one reminder. In case, the customer fails to make the appointment, the service will be treated as consumed and no refunds shall be provided by TalentEase. In case of technical difficulties during or at the time of the session, TalentEase will check with their service providers. If the case is adjudged to be genuine, the appointment shall be rescheduled. For Face to Face appointments, any no shows are treated as availed services and no refund or rescheduling shall be provided by TalentEase in such a scenario. For any reschedules, the customer needs to inform TalentEase at least 72 hours in advance.
Payment Cycle: Customers will make the payment directly on the site depending on the Session pack they are taking up. GST will be added when final payment has to be made. Prices mentioned are not inclusive of GST. Indian based providers will be paid as per the monthly payment cycle of TalentEase. Tax will be deducted once the cumulative income for the financial year reaches Rupees 30000. Non India based Providers will be paid by Amount method i.e. once their income reaches USD 100. Tax levied at 10% if they hold an Indian PAN card and 20% if they do not. They are liable for payment and reporting of all taxes levied by their country of residence.
TalentEase reserves its right to change the charges for Services, at any time, without the requirement of any prior intimation to the User. Any such change shall be binding and effective on the User.
|Payment and Refund – we take it seriously. Let’s all pay our taxes on time and as required by our country’s laws|
|Ownership of the Website||The Website contains content owned or licensed by TalentEase (“TalentEase Content“). TalentEase owns and retains all rights in the TalentEase Content. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the TalentEase Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit the TalentEase Content.
The TalentEase name and logo are trademarks of TalentEase, and may not be copied, imitated or used, in whole or in part, without the prior written permission of TalentEase, except with prior consent. In addition, all custom graphics, button icons and scripts are service marks, trademarks and/or trade dress of TalentEase, and may not be copied, imitated or used, in whole or in part, without prior written permission from TalentEase.
|Our Name, Logo and Content is owned by us.|
|Use of the Website and Content||
User Content Guidelines: You are solely responsible for your conduct and any data that you submit, post or display on or via the Website. TalentEase shall have no liability for conduct in relation to your use of our Website. Violations of these Terms may result in legal consequences prescribed by the applicable laws. The Website provides Users the facility to create, share and post content (together, “User Content“). TalentEase claims no ownership rights over User Content created by you. TalentEase has the right (but not the obligation) in its sole discretion to remove any User Content that is stored via the Website.
|You are responsible for your behavior while in a session or taking a session.|
|Disclaimers||THE ADVICE OR INFORMATION PROVIDED BY Counselors and Therapists VIA THE WEBSITE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND CANNOT BE CONSIDERED A SUBSTITUTE FOR EXAMINATION BY A DOCTOR OR OTHER MENTAL HEALTH PROFESSIONAL. YOU ARE ADVISED STRONGLY AGAINST RELYING SOLELY ON, OR MAKE DECISIONS BASED SOLELY ON ADVICE PROVIDED BY ANY Expert. You understand and agree that although an Expert may be a counsellor, therapist or other mental health professional. TalentEase disclaims any and all liability for any consultation and therapy services rendered by an Expert to you through the Website. You further acknowledge and agree that you take full responsibility for the decision to access an Expert through the Website and to continue to interact with such individual(s), and that the role of TalentEase is strictly limited to providing access to such Experts to you.
YOUR USE OF INFORMATION PROVIDED ON THE WEBSITE AND AVAILING OF SERVICES ON THE WEBSITE IS SOLELY AT YOUR OWN RISK. TalentEase IS NOT, AND WILL NOT IN ANY MANNER BE INVOLVED IN THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE.
|Our role is to connect you with our Providers.|
|Warranty||THE WEBSITE IS PROVIDED ON AN “AS IS” BASIS, AND USE OF THE WEBSITE IS AT THE USER’S RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TalentEase OR THROUGH THE WEBSITE WILL NOT CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, YOURDOST, ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT FOUND ON THE WEBSITE IS ACCURATE, RELIABLE OR CORRECT; THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS; THAT THE WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE WEBSITE.
TalentEase DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY HYPERLINKED WEBSITE OR SERVICE, AND YOURDOST WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
|We have taken all Security measures. You need to be careful in ensuring you use the site as it was designed and intended and taking due care to protect yourself.|
|Exceptions and Limitations||TalentEase does not make any representation or warranty as to the quality or value of the services offered on the Website, or availability of Expert(s). TalentEase does not implicitly or explicitly support or endorse any services on the Website. TalentEase shall not be liable for any errors or omissions, whether on behalf of itself or third parties.
While TalentEase carries out background checks and verifications on all Experts, you understand and acknowledge that TalentEase does not endorse, recommend, warrant or guarantee to qualifications, expertise, claims or background of any Expert, or any service, advice, opinion, recommendation provided by an Expert. Nothing contained in these Terms, the Website or on any third party site shall be considered as an endorsement, recommendation, referral, verification, warranty or guarantee with respect to (a) any Expert; (b) the Website or (c) any service, advice, opinion, recommendation made available via the Website or (d) the validity, accuracy, availability, completeness, safety, legality, quality or applicability of any information made available via the Website.
You acknowledge that there will be occasions when the Website may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment. You agree that TalentEase is not responsible for, and does not endorse, User Content posted within the Website. TalentEase does not have any obligation to pre-screen, monitor, edit, or remove any User Content. If your User Content violates these Terms, you shall be solely responsible for any legal consequences with respect to such User Content. TalentEase reserves the right to remove any User Content from the Website for any reason, without prior notice. User Content removed from the Website may continue to be stored by TalentEase including, without limitation, in order to comply with certain legal obligations, but may not be retrievable without a valid court order. TalentEase will not be liable to you for any modification, suspension, or discontinuation of the Website, or the loss of any User Content.
We may, without prior notice, change the Website, stop providing the Website or features of the Website, to you or to Users generally, or create usage limits for the Website. We may permanently or temporarily terminate or suspend your access to the Website, or delete any User Content without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms, or for no reason. Upon termination for any reason or no reason, you continue to be bound by these Terms.
|All the Providers on the site have gone through the TalentEase Assessment Process. We trust them and hope they adhere to all Terms and Conditions mentioned here.|
|Indemnification||You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms, or any use by you of the Website. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defence without our prior written consent.
Any communication that takes place outside the website or after the commencement of the sessions TalentEase is completely indemnified from this contact.
|Outside Communication between Providers and customers is at your own risk.|
|Limitation of Liability||BY USE OF THE WEBSITE AND THE SERVICES, THE USER ACKNOWLEDGES THAT HE/SHE IS SOLELY RESPONSIBLE FOR ANY AND ALL ACTIONS, LIABILITIES, CONSEQUENCES, DECISIONS, BEHAVIOURS (“CONDUCT”) ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE AND/OR SERVICES, AND SHALL IN NO WAY HOLD YOURDOST AND/OR ITS AFFILIATES RESPONSIBLE FOR SUCH CONDUCT.||All parties are responsible for their own behavior.|
|Governing Law||Indian Law and relevant Acts, Rules and Regulations will be treated as the Governing Law|
|Arbitration||Any arbitration will be solely in Indian jurisdiction.|
Name: TalentEase Business Solutions
Postal Address: A1, 1856, Sixth Avenue, Anna Nagar West, Chennai – 600040 India
E-mail Address: [email protected]