Terms of Service

TERMS OF SERVICE

This document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms for access or usage of www.talentease.com (the “Website“).

 

Policy  Description  TalentEase Translation 
Terms of Service These terms of usage (“Terms”) govern your use of the Website and Services provided therein (“Services”). By using or visiting the Website, or by using any content or information provided as part of the Website/ Services, you shall be deemed to have read, understood, and accepted to be bound by these Terms. If you do not agree to these Terms, do not use this Website/ Services. Because these Terms are a legal contract between you and TalentEase, it is important that you review the Terms carefully before accessing or using the Website. These Terms are not intended to alter in any way or limit the terms or conditions of any other agreement that you may have with TalentEase, including without limitation the privacy policy (“Privacy Policy“).

For the purpose of these Terms, wherever the context so requires “You“, “Your” or “User” shall mean any natural person who uses the Website for availing the Services or the various Providers. The term “We”, “Us”, “Our”, “TalentEase” shall mean the Company, its employees, and authorised agents that perform any services on the Company’s behalf.

If you are not an individual and are an incorporated/registered entity/institute/organisation seeking to avail the services of TalentEase for your members/employees/students or any individuals registered with you for any services, you shall enter into an agreement/memorandum of understanding with TalentEase for this purpose. Each individual availing the services of TalentEase under such agreement/memorandum of understanding shall be bound by these Terms and Privacy Policy. We reserve the right to make changes to these Terms at any time. Any such modifications will become effective immediately upon posting to the Website and your continued use of the Website, and/or the Services constitutes your agreement to such modifications. You agree to periodically review the current version of these Terms of Use as posted on the Website.

The Website allows Users to connect with Guided Skill Facilitators, Mentors, Coaches and Counselors or other individuals (“Expert(s)“) who provide Training, Mentoring, Coaching and Counselling services.

Use of the Website is available only to persons above the age of 8years. If you are a minor i.e. under the age of eighteen (18) years, you can only access this Website with parental guidance or guidance of a legal guardian. We reserve the right to terminate your membership and refuse to provide you with access to the Website if it is brought to our notice or if it is discovered that you are accessing this Website without parental consent and guidance or consent and guidance of a legal guardian. We will not be liable for any harm caused to you on account of any use of the Website without appropriate parental consent.

These Terms constitute a legally binding agreement between you and TalentEase your access and use of the TalentEase website, through which TalentEase makes its services available. Once the booking and Payment is complete there is an Agreement between you and TalentEase for the Sessions conducted. Information from your end needs to be true and honest and we shall not use or publish the given information by our customers anywhere. The information provided by our Providers will be used on the site as well as for Marketing purposes.

We look to create a safe environment for the Child, Parent and our Providers.
User Account In order to use the Website, you may be required to provide information about yourself including your name, email address and other personal information (“Personal Information”). You agree that any information you provide to TalentEase on the Website will always be accurate, correct and up to date. You shall not impersonate someone else or provide account information, an email address or any other information that is not your own. The treatment of your Personal Information and other related information, shall be in accordance with the TalentEase Privacy Policy. You are responsible for maintaining the confidentiality of your account details at all times. Further, you are responsible for all activities that occur under your account. We trust that you have been open and honest and we respect that information. 

Trust is both ways!

Payment We may charge for the chat, audio, and/or video based training, mentoring, coaching or counselling sessions. Before availing any such Service, we will apprise the User of the applicable charges for the said Service. In addition to these Terms, a User shall also be bound by the terms (if any) mentioned for specific Service(s). Please note that the charges paid by a customer are only partially refundable. In the event a customer is not satisfied with the Service provided by TalentEase, then they may send a mail to [email protected] TalentEase will review each such mail, on a case to case basis, and may refund part charges paid, if it deems fit.

User(s) can make payments through any of the following available options: Internet Banking, UPIor  Debit/ Credit Cards

The User agrees and accepts that all nuances and modalities relating to making payment using Internet Banking/ Debit/Credit Cards (“Virtual Payment Mode”) shall be separately governed by arrangement(s) / terms and conditions between the User and the relevant banks. We shall not be responsible, in any manner whatsoever, for any liability that may arise in relation to the Virtual Payment Modes (including any fraudulent transaction). While availing any of the payment method(s) available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to (a) lack of authorization for any transactions; (b) any payment issues arising out of the transaction or (c) decline of such transaction for any reason. You understand, accept and agree that the payment facility provided us, is neither a banking nor financial service.

Please note the specific refund policy in the event of the following circumstances:

3 Pack/6 Pack/Group/Webinar: Any one of these Sessions is activated from the date of purchase and expires according to its duration. In case, the customer fails to use the services during the period, the session can be shifted to any other period,intimation needs to be given at least 72 hours in advance. The customer agrees and understands that buying a pack or specific session gives the customer a choice from all the different providers we have at TalentEase and in accordance with the time schedule of that provider. All Experts have a predefined session schedule, which might be subject to change. 3 Pack can be terminated once the first Session is complete, not after and a 6 Pack can be terminated once the second session is complete, not after. In both circumstances 50% payment will be refunded.

Appointments (Audio/Video/Face to Face): For any services purchased, the TalentEase team shall send you one reminder. In case, the customer fails to make the appointment, the service will be treated as consumed and no refunds shall be provided by TalentEase. In case of technical difficulties during or at the time of the session, TalentEase will check with their service providers. If the case is adjudged to be genuine, the appointment shall be rescheduled. For Face to Face appointments, any no shows are treated as availed services and no refund or rescheduling shall be provided by TalentEase in such a scenario. For any reschedules, the customer needs to inform TalentEase at least 72 hours in advance.

Payment Cycle: Customers will make the payment directly on the site depending on the Session pack they are taking up. GST will be added when final payment has to be made. Prices mentioned are not inclusive of GST. Indian based providers will be paid as per the monthly payment cycle of TalentEase. Tax will be deducted once the cumulative income for the financial year reaches Rupees 30000. Non India based Providers will be paid by Amount method i.e. once their income reaches USD 100. Tax levied at 10% if they hold an Indian PAN card and 20% if they do not. They are liable for payment and reporting of all taxes levied by their country of residence.

TalentEase reserves its right to change the charges for Services, at any time, without the requirement of any prior intimation to the User. Any such change shall be binding and effective on the User.

Payment and Refund – we take it seriously. Let’s all pay our taxes on time and as required by our country’s laws
Ownership of the Website The Website contains content owned or licensed by TalentEase (“TalentEase Content“). TalentEase owns and retains all rights in the TalentEase Content. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the TalentEase Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit the TalentEase Content.

The TalentEase name and logo are trademarks of TalentEase, and may not be copied, imitated or used, in whole or in part, without the prior written permission of TalentEase, except with prior consent. In addition, all custom graphics, button icons and scripts are service marks, trademarks and/or trade dress of TalentEase, and may not be copied, imitated or used, in whole or in part, without prior written permission from TalentEase.

Our Name, Logo and Content is owned by us.
Use of the Website and Content
      1. Use of the Website: You may use the Website for lawful purposes only. You shall not post or transmit through the Website any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.
      2. You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Website in any medium; (ii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Website; (iii) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (iv) uploading invalid data, viruses, worms, or other software agents through the Website; (v) collecting or harvesting any personally identifiable information, including account names, from the Website; (vi) using the Website for any commercial purposes without having all necessary rights and licenses to the User Content; (vii) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (viii) interfering with the proper working of the Website; (ix) accessing any content on the Website through any technology or means other than those capabilities provided by the Website; or (x) bypassing the measures we may use to prevent or restrict access to the Website, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Website or the content therein.

User Content Guidelines: You are solely responsible for your conduct and any data that you submit, post or display on or via the Website. TalentEase shall have no liability for conduct in relation to your use of our Website. Violations of these Terms may result in legal consequences prescribed by the applicable laws. The Website provides Users the facility to create, share and post content (together, “User Content“). TalentEase claims no ownership rights over User Content created by you. TalentEase has the right (but not the obligation) in its sole discretion to remove any User Content that is stored via the Website.

      1. TalentEase takes no responsibility and assumes no liability for any User Content that you or any other User or third party creates, stores, shares, posts or sends through the Website. You shall be solely responsible for your User Content and the consequences of posting, publishing it, or sharing it and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. If your Content violates these Terms, you may bear legal responsibility for that content.
      2. You agree not to post, store, transmit, create or share any User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libellous, threatening, profane, or otherwise objectionable; (vi) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); or (vii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships. You agree that any User Content that you create, store, or share does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights (as defined below) or rights of privacy. TalentEase reserves the right, but is not obligated, to reject and/or remove any User Content that TalentEase believes, in its sole discretion, violates these provisions. For the purposes of these Terms, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all Website therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.
      3. In connection with your User Content, you affirm, represent and warrant the following:
        1. Your User Content and your use thereof as contemplated by these Terms and the Website will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights or privacy rights.
        2. To the extent that you use the Website for any commercial purpose and your User Content contains any copyrighted material that is not your original work or in which you do not otherwise own the copyright, you have obtained all rights, licenses, consents, and permissions necessary in order to use that copyrighted material in connection with the creation and/or dissemination of that User Content using the Website.
        3. TalentEase may exercise the rights to your User Content granted under these Terms without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise.
        4. TalentEase takes no responsibility and assumes no liability for any User Content that you or any other User or third party creates, stores, shares, posts, sends or otherwise makes available through the Website, whether directly or indirectly. You shall be solely responsible for your User Content and the consequences of posting, publishing it, or sharing it and you agree that TalentEase is only acting as a passive conduit for the distribution and publication of your User Content. If your Content violates these Terms, you may bear legal responsibility for that content. For all these reasons TalentEase will record all one to one sessions Solely for security reasons and these files will be archived for a period of three-six months.
You are responsible for your behavior while in a session or taking a session. 
Disclaimers THE ADVICE OR INFORMATION PROVIDED BY Counselors and Therapists VIA THE WEBSITE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND CANNOT BE CONSIDERED A SUBSTITUTE FOR EXAMINATION BY A DOCTOR OR OTHER MENTAL HEALTH PROFESSIONAL. YOU ARE ADVISED STRONGLY AGAINST RELYING SOLELY ON, OR MAKE DECISIONS BASED SOLELY ON ADVICE PROVIDED BY ANY Expert. You understand and agree that although an Expert may be a counsellor, therapist or other mental health professional. TalentEase disclaims any and all liability for any consultation and therapy services rendered by an Expert to you through the Website. You further acknowledge and agree that you take full responsibility for the decision to access an Expert through the Website and to continue to interact with such individual(s), and that the role of TalentEase is strictly limited to providing access to such Experts to you.

YOUR USE OF INFORMATION PROVIDED ON THE WEBSITE AND AVAILING OF SERVICES ON THE WEBSITE IS SOLELY AT YOUR OWN RISK. TalentEase IS NOT, AND WILL NOT IN ANY MANNER BE INVOLVED IN THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE.

Our role is to connect you with our Providers. 
Privacy and Security You understand that by using the TalentEase Website you consent to the collection, use and disclosure of your personally identifiable information and aggregate data as set forth in our Privacy Policy. You understand that TalentEase cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk. From our end we guarantee your information is safe and secure. 
Warranty THE WEBSITE IS PROVIDED ON AN “AS IS” BASIS, AND USE OF THE WEBSITE IS AT THE USER’S RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TalentEase OR THROUGH THE WEBSITE WILL NOT CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, YOURDOST, ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT FOUND ON THE WEBSITE IS ACCURATE, RELIABLE OR CORRECT; THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS; THAT THE WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE WEBSITE.

TalentEase DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY HYPERLINKED WEBSITE OR SERVICE, AND YOURDOST WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

We have taken all Security measures. You need to be careful in ensuring you use the site as it was designed and intended and taking due care to protect yourself. 
Exceptions and Limitations  TalentEase does not make any representation or warranty as to the quality or value of the services offered on the Website, or availability of Expert(s). TalentEase does not implicitly or explicitly support or endorse any services on the Website. TalentEase shall not be liable for any errors or omissions, whether on behalf of itself or third parties.

While TalentEase carries out background checks and verifications on all Experts, you understand and acknowledge that TalentEase does not endorse, recommend, warrant or guarantee to qualifications, expertise, claims or background of any Expert, or any service, advice, opinion, recommendation provided by an Expert. Nothing contained in these Terms, the Website or on any third party site shall be considered as an endorsement, recommendation, referral, verification, warranty or guarantee with respect to (a) any Expert; (b) the Website or (c) any service, advice, opinion, recommendation made available via the Website or (d) the validity, accuracy, availability, completeness, safety, legality, quality or applicability of any information made available via the Website.

You acknowledge that there will be occasions when the Website may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment. You agree that TalentEase is not responsible for, and does not endorse, User Content posted within the Website. TalentEase does not have any obligation to pre-screen, monitor, edit, or remove any User Content. If your User Content violates these Terms, you shall be solely responsible for any legal consequences with respect to such User Content. TalentEase reserves the right to remove any User Content from the Website for any reason, without prior notice. User Content removed from the Website may continue to be stored by TalentEase including, without limitation, in order to comply with certain legal obligations, but may not be retrievable without a valid court order. TalentEase will not be liable to you for any modification, suspension, or discontinuation of the Website, or the loss of any User Content.

We may, without prior notice, change the Website, stop providing the Website or features of the Website, to you or to Users generally, or create usage limits for the Website. We may permanently or temporarily terminate or suspend your access to the Website, or delete any User Content without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms, or for no reason. Upon termination for any reason or no reason, you continue to be bound by these Terms.

All the Providers on the site have gone through the TalentEase Assessment Process. We trust them and hope they adhere to all Terms and Conditions mentioned here. 
Indemnification You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms, or any use by you of the Website. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defence without our prior written consent.

Any communication that takes place outside the website or after the commencement of the sessions TalentEase is completely indemnified from this contact.

Outside Communication between Providers and customers is at your own risk. 
Limitation of Liability BY USE OF THE WEBSITE AND THE SERVICES, THE USER ACKNOWLEDGES THAT HE/SHE IS SOLELY RESPONSIBLE FOR ANY AND ALL ACTIONS, LIABILITIES, CONSEQUENCES, DECISIONS, BEHAVIOURS (“CONDUCT”) ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE AND/OR SERVICES, AND SHALL IN NO WAY HOLD YOURDOST AND/OR ITS AFFILIATES RESPONSIBLE FOR SUCH CONDUCT. All parties are responsible for their own behavior. 
Governing Law Indian Law and relevant Acts, Rules and Regulations will be treated as the Governing Law
Arbitration Any arbitration will be solely in Indian jurisdiction.

Name: TalentEase Business Solutions

 Postal Address: A1, 1856, Sixth Avenue, Anna Nagar West, Chennai – 600040 India

 E-mail Address: [email protected]

Looking for Recorded, on-demand courses? Visit lifeskills.talentease.com